Kristen Kanze Photography
P.O. Box 72863
Thorndale, PA 19372
(484) 288.8535
Kristen@KristenKanzePhotography.com
Home
Guest Book
In the Media
 
 
 
Prices & Policies:
New* Pop Art * New
 
Products:
 
 

The results of my recent survey conducted by Zoomerang are in and I would like to thank all of you who participated.

Invitations to participate went out to 62 of my clients that provided me with their email addresses. Of those 62 clients 28 responded to this survey.

Here are the results of this survey:












1. Rate your over all Satisfaction with Kristen Kanze Photography.
Extremely Unsatisfied
0
0%
Unsatisfied
0
0%
Satisfied
2
7%
Extremely Satisfied
26
93%
Total
28
100%
2. Please tell us any specific reasons why you feel this way.
View 22 Written Responses
 
3. How long has it been since your Photo Session with Kristen?
Under 3 Months
2
7%
3 to 6 Months
7
25%
6 Months to 1 Year
10
36%
1 to 2 Years
7
25%
2 to 5 Years
2
7%
Total
28
100%
4. How many Photo Sessions have you had with Kristen?
1
19
68%
2
8
29%
3
1
4%
4 or More
0
0%
Total
28
100%
5. What Kind of Photo Sessions have you had with Kristen?
Studio Family
4
14%
Studio Maternity
5
18%
Natural Light Family
17
61%
Natural Light Maternity
5
18%
Other
3
11%
6. If the opportunity arose would you hire Kristen for another session?
Yes
27
100%
No
Total
27
100%
     
View 7 Written Responses
7. Have you or are you likely to recommend Kristen to your family or friends?
Yes
28
100%
No
Total
28
100%
View 7 Written Responses
 
8. How do you rate the helpfulness of having a Pre-Session Appointment prior to your Photo Session?
Not Helpful
0
0%
Helpful
13
46%
Very Helpful
15
54%
Total
28
100%
9. How would you rate the process of ordering your prints and products?
Poor
0
0%
Need Work
0
0%
Good
6
21%
Excellent
22
79%
Total
28
100%
     
10. Please tell us any specific reasons why you fell this way.
View 9 Written Responses
 
11. Did Kristen deliver your proofs in a timely fashion?
Yes
28
100%
No
0
0%
View 4 Written Responses
 
12. How do you rate the quality of the Proofs you received?
Poor
0
0%
Fair
0
0%
Good
4
15%
Excellent
23
85%
13. Any Comments?
View 1 Written Response
14. Did Kristen deliver your prints and/or products in a timely fashion?
Yes
28
100%
No
0
0%
Total
28
100%
View 3 Written Responses
15. How do rate the quality of the prints and/or products you received?
Poor
0
0%
Fair
0
0%
Good
2
7%
Excellent
26
93%
Total
28
100%
16 Any Comments?
View 2 Written Responses
17. How do you rate the presentation of your Proofs, Prints, and/or Products when they were delivered?
Poor
0
0%
Fair
0
0%
Good
1
4%
Excellent
27
96%
Total
28
100%
18. Please rate the quality of communication between yourself and Kristen.
Poor
0
0%
Fair
0
0%
Good
2
7%
Excellent
26
93%
Total
28
100%
19. Any Comments?
View 11 Written Responses
20. How easy is it to Navigate Kristen's Website?
Difficult
0
0%
Needs Some Work
0
0%
Easy
12
46%
Very Easy
14
54%
Total
26
100%
 
21. Do you have any recommendations to improve the Website?
View 6 Written Responses
22. How would you rate Kristen's Session Fees?
Overpriced for the Services
0
0%
A Fair Price for the Services
3
11%
A Good Price for the Services
14
50%
An Excellent Price for the Services
11
39%
Total
28
100%
23. How would you rate Kristen's Print Prices?
Overpriced for the Prints
0
0%
A Fair Price for the Prints
5
19%
A Good Price for the Prints
12
44%
An Excellent Price for the Prints
10
37%
Total
27
100%
24. How would you rate Kristen's Product Prices (Books, Calendars, Cards, etc.)
Overpriced for the Items
0
0%
A Fair Price for the Items
4
15%
A Good Price for the Items
14
54%
An Excellent Price for the Items
8
31%
Total
26
100%
25. Any Comments regarding pricing?
View 9 Written Responses
 
26. Are there any products or services that you wish Kristen would provided?
View 4 Written Responses
 
27. Is there anything else that you would like Kristen to know about your experience of working with her?
View 5 Written Responses
28. Kristen is considering holding a digital photography class for her clients. These classes would be small gatherings, 6-8 people, held in the home of a Hosting Client. The cost would be $50 per person (Excluding the Host). The class would cover a variety of subjects. Such as, how to name, backup, and store your images, using your camera, and taking better images.
Would you be interested in... (Click all that apply)
Attending a Class
8
Hosting a Class
4
Enter your email address to hear more about this
5
29. Please, list any topics that you would like addressed in the class.
View 3 Written Responses
30. If you were to Host a class which would you like as a Host Gift from Kristen?
Complimentary Prints
7
Complimentary Products
2
Other
4
Thank you for your Feed Back!