1. Rate your over all Satisfaction with Kristen Kanze Photography. |
| Extremely Unsatisfied |
0 |
0% |
| Unsatisfied |
0 |
0% |
| Satisfied |
2 |
7% |
| Extremely Satisfied |
26 |
93% |
Total |
28 |
100% |
|
|
|
2. Please tell us any specific reasons why you feel this way. |
|
|
| |
3. How long has it been since your Photo Session with Kristen? |
Under 3 Months |
2 |
7% |
3 to 6 Months |
7 |
25% |
6 Months to 1 Year |
10 |
36% |
1 to 2 Years |
7 |
25% |
2 to 5 Years |
2 |
7% |
Total |
28 |
100% |
|
4. How many Photo Sessions have you had with Kristen? |
1 |
19 |
68% |
2 |
8 |
29% |
3 |
1 |
4% |
4 or More |
0 |
0% |
Total |
28 |
100% |
|
|
|
5. What Kind of Photo Sessions have you had with Kristen? |
Studio Family |
4 |
14% |
Studio Maternity |
5 |
18% |
Natural Light Family |
17 |
61% |
Natural Light Maternity |
5 |
18% |
Other |
3 |
11% |
|
|
|
6. If the opportunity arose would you hire Kristen for another session? |
Yes |
27 |
100% |
No |
|
|
Total |
27 |
100% |
| |
|
|
|
7. Have you or are you likely to recommend Kristen to your family or friends? |
Yes |
28 |
100% |
No |
|
|
Total |
28 |
100% |
|
| |
8. How do you rate the helpfulness of having a Pre-Session Appointment prior to your Photo Session? |
Not Helpful |
0 |
0% |
Helpful |
13 |
46% |
Very Helpful |
15 |
54% |
Total |
28 |
100% |
|
|
|
9. How would you rate the process of ordering your prints and products? |
Poor |
0 |
0% |
Need Work |
0 |
0% |
Good |
6 |
21% |
Excellent |
22 |
79% |
Total |
28 |
100% |
| |
|
|
10. Please tell us any specific reasons why you feel this way. |
|
|
| |
11. Did Kristen deliver your proofs in a timely fashion? |
Yes |
28 |
100% |
No |
0 |
0% |
|
| |
12. How do you rate the quality of the Proofs you received? |
Poor |
0 |
0% |
Fair |
0 |
0% |
Good |
4 |
15% |
Excellent |
23 |
85% |
13. Any Comments? |
|
|
|
|
14. Did Kristen deliver your prints and/or products in a timely fashion? |
Yes |
28 |
100% |
No |
0 |
0% |
Total |
28 |
100% |
|
|
|
|
15. How do rate the quality of the prints and/or products you received? |
Poor |
0 |
0% |
Fair |
0 |
0% |
Good |
2 |
7% |
Excellent |
26 |
93% |
Total |
28 |
100% |
16 Any Comments? |
|
|
|
|
17. How do you rate the presentation of your Proofs, Prints, and/or Products when they were delivered? |
Poor |
0 |
0% |
Fair |
0 |
0% |
Good |
1 |
4% |
Excellent |
27 |
96% |
Total |
28 |
100% |
|
|
|
18. Please rate the quality of communication between yourself and Kristen. |
Poor |
0 |
0% |
Fair |
0 |
0% |
Good |
2 |
7% |
Excellent |
26 |
93% |
Total |
28 |
100% |
19. Any Comments? |
|
|
|
|
20. How easy is it to Navigate Kristen's Website? |
Difficult |
0 |
0% |
Needs Some Work |
0 |
0% |
Easy |
12 |
46% |
Very Easy |
14 |
54% |
Total |
26 |
100% |
| |
21. Do you have any recommendations to improve the Website? |
|
|
|
|
22. How would you rate Kristen's Session Fees? |
Overpriced for the Services |
0 |
0% |
A Fair Price for the Services |
3 |
11% |
A Good Price for the Services |
14 |
50% |
An Excellent Price for the Services |
11 |
39% |
Total |
28 |
100% |
|
|
|
23. How would you rate Kristen's Print Prices? |
Overpriced for the Prints |
0 |
0% |
A Fair Price for the Prints |
5 |
19% |
A Good Price for the Prints |
12 |
44% |
An Excellent Price for the Prints |
10 |
37% |
Total |
27 |
100% |
|
|
|
24. How would you rate Kristen's Product Prices (Books, Calendars, Cards, etc.) |
Overpriced for the Items |
0 |
0% |
A Fair Price for the Items |
4 |
15% |
A Good Price for the Items |
14 |
54% |
An Excellent Price for the Items |
8 |
31% |
Total |
26 |
100% |
|
|
|
25. Any Comments regarding pricing? |
|
| |
26. Are there any products or services that you wish Kristen would provided? |
|
| |
27. Is there anything else that you would like Kristen to know about your experience of working with her? |
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Thank you for your Feed Back! |
